Discover a Career with Family Health Care of Siouxland

Discover a Career with Family Health Care of Siouxland
Thank you for visiting our job listings! Available jobs will be listed on the left.
Return to listing

Customer Relations Representative - Dakota Dunes

LOCATION: Dakota Dunes Clinic

ADDRESS: 345 W Steamboat Drive, Suite 300 Dakota Dunes, SD 57049

CLASSIFICATION: Non-Exempt Full-Time

REPORTS TO: Clinic Manager or Business Office Manager

SUMMARY/OBJECTIVE:

The customer relations representative is responsible for providing effective customer service to all customers, including but not limited to, checking patient in and out; in depth knowledge of company programs.

ESSENTIAL JOB DUTIES: (This list may not include all of the duties assigned.)

  1. Greets patients and visitors in a prompt, courteous, and helpful manner.
  2. Checks in patients, verifies and updates necessary information, and assists patients with ambulatory difficulties.
  3. Answers telephone, screens calls, takes messages, makes appointments, and provides information as needed.
  4. Checks patients out, making follow up appointments as needed, collecting payments from patients processing them as directed, reconciling money received, and cash drawer.
  5. Maintains work area and lobby in neat and orderly manner.
  6. Performs related work as required.

COMPETENCIES:

  1. Customer/Client Focus
  2. Problem Solving/Analysis
  3. Time Management
  4. Communication Proficiency
  5. Teamwork Orientation

EDUCATION AND EXPERIENCE:

Required: High School graduation or GED.

Preferred:

  1. One year work experience, preferably in a medical office setting.
  2. Knowledge of medical terminology desirable.

  3. Word processing and computer experience.

Job description is available upon request.

Apply To this Job

Tell us about you

Please complete as many fields as possible. Fields in red are required.

First Name:
Last Name:
Address:
City:
State:
Zip:
Phone:
Email:


Day/Hours Availability

Please enter the hours you are available on the following days

Monday From To
Tuesday From To
Wednesday From To
Thursday From To
Friday From To
Saturday From To
Sunday From To
 
What date are you available to start work?
 

Education

High School
What was the name of the High School you attended? Did you graduate? If so what year?

Education

College / Post Secondary
What was the name of the College / Post Secondary School you attended? What was the location of the College / Post Secondary School you attended? What dates did you attend?
  From To
 

Previous Employment 1

Company Name:
Dates Worked:
Supervisor Name:
Email:
Phone:
Address:
Position Title:
Responsibilities:
Reason for Leaving:
Ok to contact?
 

Previous Employment 2

Company Name:
Dates Worked:
Supervisor Name:
Email:
Phone:
Address:
Position Title:
Responsibilities:
Reason for Leaving:
Ok to contact?
 

Previous Employment 3

Company Name:
Dates Worked:
Supervisor Name:
Email:
Phone:
Address:
Position Title:
Responsibilities:
Reason for Leaving:
Ok to contact?
 

Reference 1

Name:
Phone:
Email:
Relationship:
 

Reference 2

Name:
Phone:
Email:
Relationship:
 

Reference 3

Name:
Phone:
Email:
Relationship:

How did you hear about us?

If you were referred by a current employee, what is their name?

Do you have a high school diploma or equivalent?

Have you ever applied to FHC before?

If yes, please give a date

Have you ever worked for FHC before?

If yes, please give a date

Do you have a valid driver's license? (For driving positions only.)

Is anyone related to you employed by FHC?

If Yes, please list name and relationship to you.

What salary or rate of pay do you expect to receive if employed?

Have you ever been fired or asked to resign from a job?

If yes, please explain

Are you currently employed?

May we contact your present employer for references?

If you were referred by a current employee, what is their name?

If Yes, name and phone number

Describe any specialized training, apprenticeships, or skills.

Please indicate your level of experience with Microsoft Office.

Please indicate your level of experience with Microsoft Word.

Please indicate your level of experience with Microsoft Excel.

Please indicate your level of experience with Microsoft Outlook.

Please indicate your level of experience with Microsoft PowerPoint.

Please indicate your level of experience with Microsoft Access.

Please indicate your level of experience with Electronic Health Records (EHR).

Please list the names of Electronic Health Records (EHR) software you have used.

Please indicate your level of experience with Practice Management System.

Please list the names of Practice Management Systems software you have used.

Type of professional License(s) or Membership(s) held?

License(s) or Membership(s) expiration Date(s)

State and License Number

Please list any academic honors, scholarships, offices held, professional, trade, business or civic activities, etc. applicable to the position. (Do not list any which reflect your race, color, religion, gender, national origin, age, disabilities, or veteran status.)

Can you perform the essential functions of the job, with or without reasonable accommodation? (If you have any questions about the functions of the job, please ask the interviewer before answering this question.)

Apply Now